Your privacy is our priority. This policy clearly explains how jomcuci collects, uses, and protects your personal information as a member of our platform.
Six core principles that shape how jomcuci handles every user's personal data with integrity and transparency.
All your personal data and financial transactions are protected with 256-bit SSL encryption. Sensitive information such as bank card numbers and identity details are stored in an encrypted format that cannot be read by unauthorised parties.
You have the full right to access, correct, or request deletion of your personal data at any time. This can be done through your account settings or by contacting the jomcuci support team directly.
Jomcuci has never and will never sell your personal information to any third party for marketing purposes. Your data is only shared with service provider partners directly involved in the operation of our platform.
We only collect information that is genuinely necessary for platform operations and legal compliance. No additional data is collected without a clear purpose and your prior consent.
In the event of any security incident involving your data, jomcuci is committed to notifying you within 72 hours of the incident being identified, in line with industry best practices for data protection.
The jomcuci Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your rights as a data subject are legally protected under the Malaysian legislative framework.
Welcome to the jomcuci.bet Privacy Policy page. This policy is provided to help you fully understand how the jomcuci platform handles your personal information — from the data collection process to how it is stored, used, and protected.
We at jomcuci believe that transparency is the foundation of trust. As such, this document is written in plain, easy-to-understand language — not filled with confusing legal jargon. Our goal is for every member to know exactly what happens with their data.
This Privacy Policy applies to all jomcuci platform users, including website visitors, new account applicants, active members, and anyone interacting with any of our services via website, mobile app, or customer support channels. By accessing or using our platform, you agree to the terms set out in this Privacy Policy.
Jomcuci collects various types of information depending on how you interact with our platform. In general, there are three categories of data that we process:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, KYC document images | Account registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form & profile updates |
| Financial Data | Bank account number, eWallet details, transaction history | Deposits, withdrawals & payments |
| Technical Data | IP address, device type, web browser, operating system | Server logs & automatic cookies |
| Gaming Data | Wagering history, account balance, promotional activity | Platform activity recorded automatically |
| Communication Data | Customer support records, complaint tickets, feedback | Live chat, email & Telegram |
We do not collect any data classified as "sensitive" under Malaysia's PDPA — such as health information, religious beliefs, or political views — unless specifically required by applicable law or regulation.
The data we collect is used solely for legitimate and transparent purposes. Below is the full list of data processing purposes at jomcuci:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), every instance of data processing must have a lawful basis. JomCuci processes your data on the following bases:
Jomcuci does not sell, rent, or transfer your personal data to third parties for independent marketing purposes. However, in the course of operating the platform, we share data with the following categories of parties on a limited and controlled basis:
All third parties we work with are required to comply with data protection standards equivalent to those we hold ourselves. Legally binding data processing agreements are signed with every service provider before any data is shared.
Protecting your data is not merely a legal obligation — it is our moral responsibility to every jomcuci member. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times.
The technical and organisational security measures we employ include:
Jomcuci retains your personal data only for as long as it is necessary for the purposes stated in this policy or as required by Malaysian law. The following are general guidelines for our data retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period + 7 years | Legal & audit requirements |
| Financial Transaction Records | 7 years after transaction | Malaysia Tax Act & AML |
| KYC Documents | 5 years after account closure | KYC/AML compliance requirements |
| Support Communication Logs | 3 years | Customer service reference |
| Technical Data & Server Logs | 12 months | Security & troubleshooting |
| Marketing Data (with consent) | Until consent is withdrawn | Based on your consent |
Once the retention period expires, your data will be permanently deleted or anonymised so that it can no longer be associated with you.
Under Malaysia's PDPA, you have the following rights regarding your personal data held by jomcuci. We fully respect and support the exercise of these rights:
To exercise any of the above rights, please contact our Data Protection Officer (DPO) team via email at [email protected]. We will respond to your request within 30 business days.
The jomcuci platform uses cookies and similar tracking technologies to enhance your experience, analyse platform usage, and secure your login session. There are four types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect some platform features.
Jomcuci reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or industry practice. When any material changes occur, we will:
Continued use of the jomcuci platform after the effective date of any amendment will be deemed as your acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your account and request data deletion in accordance with the prescribed procedure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how jomcuci handles your personal data, our Data Protection Officer team is ready to assist:
Email response time is within 1–3 business days. For urgent inquiries regarding account security, please use Live Chat for immediate assistance.
With high-standard data protection and a transparent privacy policy, playing at jomcuci means your privacy is always safeguarded. Join over 500,000 members who trust us today.